Privacy Policy

    

Effective Date: 01 January 2025   Last Updated: 13 February 2025


crAzy™ always wins! pty ltd ("we", "us", or "our") respects your privacy and is committed to protecting your personal data in compliance with applicable data protection laws, including:
The Protection of Personal Information Act, 2013 (POPIA) – South Africa
The General Data Protection Regulation (GDPR) – European Union (EU)
The California Consumer Privacy Act (CCPA) – United States
This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website and services.


1. Information We Collect
We may collect the following categories of personal information:
• Personal identifiers: Name, email address, phone number, and any other details voluntarily provided.
• Transactional data: If you make a purchase or sign up for a service, we may collect billing details.
• Technical data: IP address, browser type, and website usage data through cookies and analytics tools.
• Marketing data: Preferences regarding communications, promotions, and engagement with our content.
We collect this information through direct interactions (e.g., forms), automated technologies (e.g., cookies), and third-party service providers.


2. How We Use Your Information
Your personal data is used for the following purposes:
• To provide services or products requested.
• To communicate updates, promotions, and marketing content (with your consent).
• To analyse and improve our website’s functionality.
• To comply with legal obligations under POPIA, GDPR, and CCPA.


3. Legal Basis for Processing (GDPR & POPIA)
We only process personal data when we have a lawful basis, including:
• Consent – Where you have given explicit permission (e.g., opting into emails).
• Contractual necessity – When processing is required to fulfil an agreement with you.
• Legal obligation – When we are required to process data under applicable laws.
• Legitimate interest – When we have a justifiable reason to process data, provided it does not override your rights.


4. Sharing Your Information
We do not sell or rent your personal data. However, we may share it with:
• Third-party service providers who assist in delivering services (e.g., payment processors, marketing platforms).
• Regulatory authorities if required by law.
• International data transfers: If your data is transferred outside of South Africa, the EU, or the US, we ensure adequate data protection measures are in place (e.g., Standard Contractual Clauses under GDPR).


5. Your Rights Under POPIA, GDPR & CCPA
Depending on your location, you have certain rights regarding your personal data:
• Access & Correction: You may request a copy of your data and correct any inaccuracies.
• Erasure (Right to Be Forgotten): You can ask us to delete your personal data where legally applicable.
• Objection & Restriction: You can object to processing or restrict certain data uses.
• Data Portability: You may request your data in a structured, machine-readable format.
• Opt-Out of Marketing: You can unsubscribe from marketing communications at any time.
To exercise your rights, contact us at [email protected]


6. Data Security & Retention
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.


7. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your experience. You can manage cookie settings in your browser.


8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest update date.


9. Contact Information
For privacy-related enquiries, please contact:
📧 Email: [email protected]

 
📍 Address: Tableview, Cape Town, South Africa
By using our website, you agree to the terms of this Privacy Policy.